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Epic store full#
Epic store code#

Access Epic Games premium fee-based support resource. Epic explicitly allows this behavior to maximize your savings if you buy a game right before it’s discounted, and does not consider it to be refund abuse. Whether youre a beginner or a seasoned pro, we have the help you need to succeed.

Epic store full#

If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase and under two hours of playtime, you can get a refund and then repurchase the game.

You cannot return something if you were banned from that game or violated the terms of service.

Epic store code#

If you bought a code outside of the Epic Games store, you’ll have to ask that storefront for a refund.Remember that returns must be requested within 14 days of purchase, and you will be ineligible for a refund if the game has more than two hours of playtime.When describing your problem in the Contact form, include the Order ID that came in the email receipt from your initial purchase to expedite the refund request.The free game list includes Fortnite, Genshin Impact, Rocket league, and hidden gems like Spellbreak. Here are a few tips to make sure your refund request goes smoothly: Some of these games are even exclusive to the Epic Games Store and are free-to-play. Refunds can always be tricky things when it comes to massive companies like Epic. What You Need to Know About the Refund Process The Epic Games Store, with its weekly free games and numerous exclusives, has become a major force in digital distribution, and its a storefront that you can quickly access on the Steam Deck. When you’re done, type the security code, and click “Submit.” You will receive email confirmation from Epic Games that your request was received. We recommend you give a short, clear reason why you want a refund to make sure everything goes smoothly. Open the “Use the Drop-down Selection That Best Describes Your Inquiry” menu and click “Refund Request / Purchasing Issues.”ĭescribe your problem. Under Product Title, select the game you want to return in the field under that, designate the operating system you used. Your one stop shop for MEGA discounts, deals, and free games is back MEGA Sale runs May 19 to June 16 with discounts up to 75 off on your favorite PC games. Although the support form says your name is optional, Epic Games might reach out to verify your identity, and providing this upfront will expedite the process. Select “ Epic Games Store” to access the Store’s help site.Ĭlick the blue “ Contact Us” button in the top-right corner of the page to open the Contact Us form.įill out the form with your language, name, and email address.